Billing and renewals
Paid plans are billed in advance for the interval you choose (for example monthly or annually) and renew automatically at the then-current price until cancelled. Applicable taxes may be added at checkout.
Cancellation
You can cancel at any time from your dashboard. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for, and you are not charged again after that.
Refunds
Charges are generally non-refundable, including for partial billing periods after cancellation. Because removal of third-party content can never be guaranteed, fees are for the service and effort provided, not a specific outcome. If you believe you were billed in error or are not satisfied, contact us within 14 days of the charge and we will review your situation in good faith.
Failed payments
If a renewal payment fails, we may retry it and may pause or downgrade access until payment succeeds. Your data is retained per our Privacy Policy while you decide whether to continue.
Chargebacks
If you have a billing concern, please contact us first at support@opendmca.com — we can usually resolve issues faster than a chargeback, which can suspend your account while it is investigated.
Contact
Billing questions can be sent to support@opendmca.com or by mail to:
- FounderGem LLC c/o
- 1309 Coffeen Avenue STE 1200
- Sheridan, WY 82801
- United States
- Email: support@opendmca.com